What is CARF?
CARF is an independent, non-profit organisation, based in the USA, which carries out rigorous surveys of rehabilitation service providers and grants accreditation internationally. Their mission is
“To promote the quality, value and optimal outcomes of services through a consultative accreditation process that centres on the lives of the persons served”.
The CARF survey process is a rigorous examination of clinical and business practice. Over two days, two surveyors, selected by CARF for their specialist expertise in the accreditation areas, scrutinise every aspect of the company. While one surveyor visits clients, studies clinical documentation and interviews staff, instructing solicitors and other clinical contacts, the other examines policies, procedures and business plans, to ensure not only good clinical practice, but a sound business foundation.
CARF and Rehab Without Walls
As one of the most established companies in the relatively young UK case management industry, Rehab Without Walls takes very seriously the role it has to play in the development of industry standards and quality assurance. With a wealth of experience to call upon, our Founders, Dr Neil Brooks and Ms Cathy Johnson, have been instrumental in driving this forward and have worked with CARF since the early 1990s, participating in the development of standards and accreditation for brain injury services in Europe.
Rehab Without Walls shares CARF’s ideals and believes that their accreditation underlines our commitment to providing the highest quality case management service. In 2009, Rehab Without Walls was first surveyed for an ambitious triple-programme of accreditation, to cover our range of case management expertise.
CARF expects accredited services to continually examine their business and clinical practice for areas to be improved upon and since our first accreditation in 2009 we have worked hard to do just that, including introducing a system of quantifiable outcome measures, to help us to better identify and demonstrate progress made by our clients. Our consistent re-accreditation in 2012, 2015 and 2018 is testament to Rehab Without Walls’ commitment to continual growth and improvement.