Dr Neil Brooks and Ms Cathy Johnson founded Rehab Without Walls in 1995. In addition to their expert work they are responsible for managing, supervising and advising our team of case managers. As part of our quality assurance procedures, both Neil and Cathy lend their considerable expertise in their respective fields of neuropsychology and case management to checking and editing case management documentation. Neil checks all our clinical risk management plans and is available to our team for in-house neuropsychology input and advice.
Melanie Bristow is Rehab Without Walls’ Director of Operations. Alongside Neil and Cathy, Melanie is responsible for the recruitment, induction and management of both the case management and administrative teams. Melanie has a background in occupational therapy and is our registered manager with CQC. She is responsible for business development and quality assurance, including preparation for our CARF accreditation. Melanie is the point of contact for new case management instructions, complaints and enquiries about case management positions.
Rehab Without Walls has an experienced team of senior case managers, who work with the directors to supervise and manage our case managers. Each senior is responsible for a small group, helping us to make sure that every case manager receives all the support and supervision they require.
Admin and Finance Support
To ensure that we are able to deliver the best possible service to all our clients, Rehab Without Walls’ directors and case managers are supported by knowledgeable and dedicated administration and finance teams. This specialist support enables us to provide top quality clinical input, supported by comprehensive documentation, without additional administrative charges.