Are you:
- a solicitor?
- An insurer?
- Someone who has had a traumatic injury?
- A relative of someone who has had an injury?
- A receiver?
- A doctor?
- A therapist?
- A psychologist?
- A social worker?
If you are someone who has had a traumatic injury, or are their relative, you may need a case manager to bring everything together and make it happen.
If you are a solicitor, insurer or receiver working with someone who has had a traumatic injury, you may need a case manager to assess their needs, refer to appropriate statutory services and access benefits; make referrals as needed to other services and coordinate and quality assure all service inputs.
If you are a doctor, therapist, psychologist, or social worker who is not part of a coordinated brain injury team, a case manager can help you to make sure that your patient or client has the best quality social, educational, vocational and clinical services as part of an integrated, coordinated treatment plan, designed to meet your patient or client's individual needs.
In summary the case manager will help the individual and their family get quicker access to more appropriate services, for a better outcome.
The value of case management is often underestimated by individuals and families, as illustrated by this quote from the father (a very experienced social worker and now a case manager) of a severely injured young man:
..... "Good case managers can resolve a whole variety of problems. But their value will often not become apparent until later on, when the client realises that the out of the whole coterie of professionals, family and friends that revolve around them, only the case manager was capable of organising and enabling the whole complex process of them learning to drive again; or moving into adapted housing;, or setting up a team of support workers that was reliable, often in the middle of the complex process of litigation."
To find out more about our case managers please click here for more information.
