When a case manager is appointed, it is very often as part of a legal settlement. The case manager may come from any one of a range of backgrounds including nursing, therapy, psychology, and social work. The job of the case manager is to ensure that the patient's needs are fully identified, appropriate assessments made, targets set and met, resources found, and key people identified, persuaded, and trained.
Such a person should be able to find their way through health care and social service systems and should be able to tap into educational and other community resources. All this is little more than good generic rehabilitation practice, yet it is remarkable how rarely this practice happens .
